Privacy Policy

Last updated: December 2025

KajauChapter (“we”, “our”, “the company”) values your privacy. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or make a purchase from us.

By using this website, you agree to the practices described below.


1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Provided directly by users when placing an order or contacting us:

  • Full name
  • Shipping address
  • Phone number
  • Email address
  • Payment details (not stored by us, processed by our payment gateway)

1.2 Technical Information (Automatic)

Automatically collected when you browse our website:

  • IP address
  • Device and browser type
  • Pages visited
  • Duration of visit
  • Cookies and analytics data

2. How We Use Your Information

We use your information for the following purposes:

  • Processing and delivering orders
  • Contacting you about order status
  • Responding to inquiries or customer support
  • Improving website functionality and user experience
  • Preventing fraudulent activities
  • Keeping transaction records for reference

We do not sell or rent your information to any third party.


3. Disclosure to Third Parties

We only share your information with trusted third parties:

  • Courier / Shipping Partners — for order delivery
  • Payment Gateway Providers — for payment processing
  • Technical Service Providers — for website operation and maintenance

All third parties are required to maintain confidentiality and comply with security standards.


4. Data Protection

We take reasonable security measures to protect your information, including:

  • Encryption on payment pages
  • Secure servers
  • Internal access control

However, no online system is 100% secure, and we cannot guarantee absolute protection.


5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Remember user preferences
  • Improve website performance
  • Conduct analytics (e.g., Google Analytics)

You may disable cookies in your browser settings, but some website functions may not work properly.


6. Your Rights

As a user, you have the right to:

  • Request a copy of your personal data
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for data usage

For any requests, contact us at: (email or WhatsApp)


7. Data Retention

We retain your personal information:

  • Only for as long as necessary to fulfill the purpose of collection, or
  • As required by law for transaction records

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those external websites.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.


10. Contact Us

For any questions regarding this Privacy Policy, please contact us:

KajauChapter
Email: (insert)
WhatsApp: (insert)
Address: (insert)